Refund policy

Return Policy:

Dear valued customer,

Thank you for choosing our products. We strive to provide you with the best possible shopping experience. Please take a moment to review our return policy.

Return Policy Overview:

We appreciate your understanding that, at this time, we do not accept returns on purchased items. Please shop responsibly. By purchasing you accept the no return policy. Due to the delicacy of material used, our products are carefully inspected and packaged to ensure they reach you in excellent condition. However, if you encounter any issues with your order, please don't hesitate to contact our customer service team, and we will do our best to address your concerns.

Exceptions:

In the rare event that you receive a damaged or defective item, we will gladly replace it. To initiate a replacement, please contact our customer service within 3 days of receiving your order. We may request supporting documentation, such as photos, to facilitate the process.

Contact Us:

If you have any questions or concerns about your order, our customer service team is here to assist you. You can reach us via moonlighton525@gmail.com, and we will respond to your inquiry as promptly as possible.

Thank you for your understanding and for being a valued customer.

Best regards,

Moonlight on 520